PRIVACY POLICY

Last Updated: October 15, 2023

1. INTRODUCTION

At Elevate Business Coaching ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our content.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms described in this policy.

2. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us when you:

• Fill out forms on our website
• Register for our services or programs
• Subscribe to newsletters or communications
• Participate in surveys, contests, or promotions
• Contact us with inquiries
• Engage with our content or services

This information may include:

• Personal Identifiers: Name, email address, phone number, company name, job title
• Business Information: Industry, company size, business challenges
• Communication Preferences: Your preferences for receiving certain types of information

We also automatically collect certain information when you visit our website, including:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, interaction data
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and fulfill requests
• Send administrative communications, service updates, and marketing messages
• Respond to inquiries and provide customer support
• Personalize your experience and deliver tailored content
• Analyze usage patterns and optimize our website and services
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
• Business Partners: With your consent, we may share information with business partners for marketing or promotional purposes
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset

We do not sell, rent, or lease your personal information to third parties.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We regularly review our security procedures and consider new technology and methods to continue improving our safeguards.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings.

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Analytical/Performance Cookies: Help us improve our website by collecting anonymous information about how you use it
• Functionality Cookies: Remember choices you make to provide enhanced features
• Targeting Cookies: Record your visit, pages visited, and links followed to make content more relevant to your interests

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

9. INTERNATIONAL DATA TRANSFERS

We operate primarily in India but may transfer your information to other countries for processing and storage. By providing your information, you consent to such transfers. We will ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• How long the information is needed to provide our services
• Whether we have a legal or contractual obligation to retain the data
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

11. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy and agreement to abide by it.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elevate Business Coaching
15th Floor, Maker Towers
Cuffe Parade, Mumbai 400005
Maharashtra, India

Email: privacy@elevatecoaching.in
Phone: +91 22 4567 8901